Monthly Archives: February 2010

Problems & Process: An Open Letter to Facebook

Dear Facebook user experience team*, Just in case you’re listening, here’s what I hope will be a specific, constructive critique of your recent changes—instead of so much more of the caps-lock venting that seems such a common response to your work. I’ll start small and work my way to the bigger issues; if you want [...]

Posted in Business, Web | 4 Comments
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